Complaints / Dispute Resolution
As of February 15, 2016, the EU Commission prepared a platform for extrajudicial dispute resolution. Consumers this gives the opportunity to resolve disputes related to your online order first without the intervention of a judge. The dispute resolution platform is under the external link https://ec.europa.eu/consumers/odr/ reachable.

The use of the framework of the imprint obligation published contact data by third parties for sending unsolicited advertisements and information materials is hereby expressly excluded. The site operators reserve the right to take legal action in case of unsolicited advertising, such as spam e-mails.