Service & Vertrieb

Questions & Tutorials

We have created a list of the most frequently asked questions. We provide answers and tutorials on the most popular topics.

Safety & Certificates

We have secured our shop SSL for your maximum protection. Further information about security & certificates can be found here.

Shipping & Delivery

You will receive your products as quick as possible. Our shipping team will deliver the parcels to the courier within one working day.

About Torro

Your manufacturer & wholesaler of high-quality toys and hobby articles.

How everything startet...

The foundation stone of the company was laid in 1904 by the colonial merchant Philipp August Fendt. 100 years later, Fendt & Sohn KG was transformed into Torro GmbH in 2004. Our assortment includes high-quality toys and hobby articles for all ages!

What makes us special?

Our highly qualified product and design developers enable innovative products with the latest technology, stable quality and high-quality appearance at an excellent price/performance ratio. More than 1000 model making and toy retailers already successfully distribute our products worldwide.

Firstclass Delivery

Our 1400 sqm main warehouse in Großostheim has a daily shipping capacity of more than 5000 parcels. The shipment is usually made within 24 hours on weekdays. Our tracking and tracing service enables you to track your order seamlessly.

Extraordinary Service

Our support staff in our 400 sqm service warehouse offer you free support by e-mail or telephone. We also offer modification and repair work. If you do not see a list of spare parts or accessories, please contact us - our service will be happy to help you!

Brands & Partners

Apart from our own products, we have exclusive distribution for some of the following brands. Our partners are: War Thunder, Taigen, Heng Long, Forces of Valor, Waltersons, Hooben, Metal Origin, Wasan/Trumpeter, Mig Jimenez....

We thank you for your confidence in us!